Remoteli Virtual Assistants are your go-to experts for administrative excellence and productivity enhancement. They manage your daily tasks with precision and efficiency, freeing up your time to focus on strategic priorities. From scheduling and correspondence to data management and research, our Virtual Assistants are skilled in a wide range of tools and software, ensuring seamless support for your business operations.
Remoteli Virtual Assistants are your go-to experts for administrative excellence and productivity enhancement. They manage your daily tasks with precision and efficiency, freeing up your time to focus on strategic priorities. From scheduling and correspondence to data management and research, our Virtual Assistants are adept at handling a wide range of administrative responsibilities. Their expertise in various tools and software, such as Microsoft Office, Google Workspace, Trello, and Salesforce, ensures seamless support for your business operations. Whether you need meticulous calendar management, professional communication, or thorough research, our Virtual Assistants provide the flexibility and reliability to meet your dynamic business needs.
Our Virtual Assistants bring a wealth of experience and skills to the table, supported by strong educational backgrounds. They excel in client interaction and customer service, maintaining professional communication across multiple platforms, including Microsoft Teams, Slack, and Zoom. Their proficiency in email management, data entry, and project management tools like Asana and Monday.com enhances your business productivity and organisation. Additionally, their familiarity with CRM software like Salesforce and HubSpot allows them to efficiently manage client interactions and data. By leveraging the logistical benefits of remote support, our Virtual Assistants help streamline your operations, enabling you to focus on what truly matters for your business growth.
Choosing Remoteli as your provider means partnering with a dedicated team committed to your success. Our Virtual Assistants are carefully selected for their expertise, professionalism, and adaptability, ensuring they fit seamlessly into your existing workflows. With Remoteli, you gain access to a global talent pool, offering diverse skills and perspectives that drive innovation and efficiency. We prioritise building long-term relationships with our clients, providing consistent, high-quality support that evolves with your business needs. Trust Remoteli to deliver reliable, top-tier virtual assistance that empowers your business to thrive in a competitive landscape.
Proficient in Microsoft Office (Word, Excel, PowerPoint) and Google Workspace (Docs, Sheets, Slides). Create and manage documents, spreadsheets, and presentations efficiently.
Skilled in managing emails through clients like Outlook and Gmail. Organise and prioritise emails to ensure timely responses and follow-ups.
Experienced with tools like Trello, Asana, or Monday.com for task and project tracking. Coordinate and monitor project activities to ensure timely completion.
Proficient in using Microsoft Teams, Slack, and Zoom for effective communication. Facilitate seamless communication within the team and with external stakeholders.
Familiarity with using online research tools and databases for gathering information. Conduct comprehensive research to support various business needs.
Experience with customer relationship management (CRM) systems like Salesforce or HubSpot for managing client interactions and data. Track and organise client information to enhance customer relationship management.
Handle scheduling, calendar management, and correspondence efficiently. Ensure all appointments and deadlines are organised and met on time.
Maintain professional communication with clients, partners, and team members. Facilitate clear and effective exchange of information.
Ensure accurate data entry, management, and organisation. Maintain up-to-date and well-organised records.
Conduct thorough research and provide detailed reports as needed. Gather relevant information to support business decisions.
Assist with various administrative duties to ensure smooth business operations. Provide general office support and handle routine tasks.
Provide excellent customer service and support to clients, addressing inquiries and resolving issues promptly. Maintain strong relationships with clients to ensure satisfaction.
Onboarding is made simple with Remoteli, once you subscribe you will be contacted within an hour to welcome you and arrange a convenient time for you to meet your new assistant.
No, you simply pay your subscription fee only. We cover all additional costs such as annual leave, sick pay, pension contributions and employee benefits.
We encourage frequent communication between clients and assistants by video calls, email and/or slack. Tasks can be set directly on Remoteli's task management system or by assigning new tasks on a shared document or in your weekly update.
We encourage our clients to prepare an initial task list or job specification prior to the onboarding call, this will help give clear direction for the assistant and ensure they can begin performing immediately.
Our assistants are available to work within your company working hours. As Ghana is in the GMT timezone we can support standard business hours without requiring our staff to work unsociable hours.
Yes, our assistants all have excellent written and verbal English skills, we even have some bi-lingual assistants who can support French speaking clients too.
Our assistants are all based in our Operations Office in Accra, Ghana. Even though we support remote working for our clients, we felt that our team needed a team environment and culture to thrive.
Remoteli is focused on hiring the best candidates available in Ghana and supporting graduates, meaning every assistant has a university degree and a minimum of 3 years of working experience in a similar role.