Company Overview: Remoteli is a leading African-based staffing solution dedicated to connecting global companies with top talent across Africa. Our mission is to empower organizations to tap into the rich pool of African expertise, fostering innovation and growth in a globalized workforce. With a focus on cybersecurity, IT support, compliance, and infrastructure, we enable businesses to thrive in a digital-first world.

Location: Accra, Ghana (Remoteli Office)

Position Overview: Remoteli is seeking a skilled and motivated Internal IT Manager to join our team in Accra, Ghana. This role will be instrumental in overseeing our internal IT operations, with a primary focus on cybersecurity, IT support, compliance, and infrastructure management. The ideal candidate will combine technical expertise with a deep understanding of African talent dynamics to drive excellence in IT service delivery.

Key Responsibilities:

1. Cybersecurity Management:

   • Develop and implement robust cybersecurity strategies and protocols to protect Remoteli's internal IT infrastructure and data assets.
   • Conduct regular security assessments and audits to identify vulnerabilities and mitigate potential risks.
   • Stay abreast of emerging cybersecurity threats and trends, and proactively implement measures to enhance resilience.

2. IT Support and Infrastructure:

   • Provide hands-on technical support and guidance to internal teams, ensuring the smooth operation of IT systems and services.
   • Manage Remoteli's IT infrastructure, including servers, networks, and cloud services, to optimize performance and reliability.
   • Collaborate with external vendors and service providers to resolve technical issues and optimize service delivery.

3. Compliance and Regulatory Management:

   • Ensure compliance with relevant regulatory requirements, industry standards, and data protection regulations.
   • Develop and enforce IT policies and procedures to maintain compliance and mitigate legal and regulatory risks.
   • Liaise with internal stakeholders and external auditors to facilitate compliance assessments and audits.

4. Team Leadership and Development:

   • Lead and mentor a team of IT professionals, fostering a culture of excellence, collaboration, and continuous improvement.
   • Provide technical guidance and support to team members, empowering them to excel in their roles and advance their careers.
   • Champion diversity and inclusion initiatives, promoting a supportive and inclusive work environment for all team members.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field; relevant certifications (e.g., CISSP, CISM, CCNA) preferred.
• Proven experience (5+ years) in IT management roles, with a focus on cybersecurity, IT support, compliance, and infrastructure management.
• Deep understanding of cybersecurity principles, best practices, and technologies, with a track record of implementing effective security measures.
• Strong technical proficiency in network infrastructure, cloud services, and IT systems administration.
• Excellent leadership and communication skills, with the ability to inspire and motivate teams to achieve common goals.
• Knowledge of African talent dynamics and cultural nuances, with a commitment to fostering diversity and inclusion in the workplace.

Why Join Us:

• Opportunity to be part of a leading African-based staffing solution, connecting global companies with top talent across Africa.
• Competitive salary and benefits package, including health insurance and professional development opportunities.
• Dynamic and inclusive work environment that values diversity, collaboration, and innovation.
• Chance to make a meaningful impact by leveraging technology to drive business success and empower African talent on a global scale.