Sales Support
Full time
On-site working
Job description
- Key Responsibilities:
-Assist sales representatives with order processing, client communications, and quote preparation
-Create and maintain accurate records of sales, customer profiles, and transaction histories within the CRM system.
-Respond to client inquiries and provide product information, pricing, and availability details.
-Coordinate with other departments, such as logistics, finance, and customer service, to ensure timely and accurate order fulfillment.
-Act as a point of contact between clients and the sales team, ensuring a positive customer experience by addressing queries and resolving issues promptly.
-Assist in managing client accounts by providing follow-up information, coordinating deliveries, and ensuring satisfaction.
-Generate regular and ad-hoc reports on sales metrics, forecasts, and trends to support the sales team's strategic planning.
-Analyze data from CRM and sales tools to identify patterns and suggest improvements for lead conversion and sales efficiency.
-Maintain databases with accurate and up-to-date information on customers, leads, and sales activities.
-Identify opportunities for improving sales processes and workflows to enhance team efficiency.
-Assist in the implementation of new sales tools, software, and best practices across the sales team.
Qualifications:
-Bachelor’s degree in Business Administration, Marketing, or related field (or equivalent experience).
-2-3 years of experience in sales support, customer service, or a related administrative role.
-Proficiency in CRM systems (e.g., Salesforce, HubSpot) and Microsoft Office Suite (Excel, Word, PowerPoint).
-Strong attention to detail, organizational, and time management skills.
-Excellent written and verbal communication skills, with a customer-focused approach.
-Basic understanding of sales and marketing principles.
-Ability to multitask in a fast-paced environment and prioritize tasks effectively.
Job overview
Date posted:
31/10/2024Location:
Ghana/ RwandaJob title:
Sales SupportDuration:
PermanentApply
the talent pool
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Dive into the future of work with Remoteli
In today's evolving world, we understand that talent is not limited by geography. That's why at Remoteli, we're always on the hunt for exceptional individuals across a broad range of positions to join our ever-growing community. Whether you're a seasoned professional or a budding enthusiast, we believe in the power of remote work to bring out the best in people, no matter where they are.
By joining our talent pool, you're not just applying for a job - you're exploring a world of opportunities. When you sign up, you make yourself visible to our network of employers who are constantly seeking new talent for their teams. Our promise is this: once a position aligns with your skills and interests, we'll get in touch. You'll be the first to know about exciting new roles that could be your next career move.
By joining our talent pool, you're not just applying for a job - you're exploring a world of opportunities. When you sign up, you make yourself visible to our network of employers who are constantly seeking new talent for their teams. Our promise is this: once a position aligns with your skills and interests, we'll get in touch. You'll be the first to know about exciting new roles that could be your next career move.
Join our talent pool today and let's shape a more flexible, inclusive and dynamic future together!
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