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Trips Partnership Coordinator

Full time On-site working

Job description

As the Trip Partnerships Coordinator, you will play a crucial role in facilitating the launch of new partners and trips, as well as maintaining day-to-day communication with partners and internal stakeholders. Your strong organizational and communication skills, along with impeccable attention to detail, will be essential in ensuring smooth operations in a fast-paced environment.

Main Duties & Responsibilities:

  • Share partner details with the Finance team for partner set-up.
  • List all agreed trips, room types, dates, and prices on the Master Document.
  • Add columns and formulas for conversion rates and buffer if pricing is in a foreign currency.
  • Share documents with partners and request assets and necessary details.
  • Log trip details in the Talent Trips Pipeline and request trip code assignment.
  • Set up Go-live documents for each trip with copy and assets.
  • Brief trip creation for Rezdy and Marketplace and move to the Trip Set-Up stage.
  • Introduce partners to inventory managers and explain the process for inventory updates for on-site booking models.
  • Create briefs for Welcome emails and coordinate with the Copywriter for review.
  • Brief Welcome emails to CRM and notify partners when trips are live.
  • Update Marketplace status and any missing details in the Trips Pipeline and Master shared document.
  • Create booking logs in the Master Document and share reporting requirements with partners.
  • Adjust conversion rates and update pricing in non-USD currencies on a monthly basis.
  • Chase weekly inventory updates for on-site booking models.
  • Ensure partners notify us of trips selling out or departures being confirmed for booking form models.
  • Share regular updates on DHARMA and Marketplace features with partners.
  • Proactively identify new trips launched by partners to onboard.
  • Collate booking data in the format requested by the Finance team.
  • Assist the Finance team with invoicing and reconciliation.

Necessary Skills and Experience:

  • Junior-level experience with strong organization and communication skills.
  • Impeccable written and spoken English.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Strong attention to detail and accuracy in administrative tasks.
  • Experience in the Travel/Hospitality or Events industry is preferred but not required.

Job overview

Date posted:

17/04/2024

Location:

Ghana/ Rwanda

Job title:

Trips Partnership Coordinator

Duration:

Permanent

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