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Talent Operations Administrator

Full time On-site working

Job description

Job Overview:
We are seeking a proactive and detail-oriented Talent Operations Administrator to support our growing People & Talent team. This role will enhance the efficiency of our hiring processes, manage recruitment tools, and ensure a smooth experience for both candidates and internal stakeholders. You’ll play a vital role in optimising recruitment workflows, maintaining data integrity, and improving reporting capabilities.

Key Responsibilities:

  • Manage the full lifecycle of job requisition and posting processes, ensuring accuracy and consistency across platforms.

  • Maintain structured and clean candidate pipelines, helping to streamline interview stages and workflows.

  • Support recruitment campaigns by coordinating administrative elements such as job ad tracking, sourcing channel performance, and campaign outcomes.

  • Schedule interviews and coordinate logistics across time zones, working closely with hiring managers and recruiters.

  • Act as a point of contact for candidates throughout the recruitment process, ensuring timely updates and a positive experience.

  • Collect and track interview feedback and ensure follow-ups are completed promptly.

  • Generate recruitment and performance reports, including hiring metrics, candidate funnel analysis, time-to-fill, and diversity tracking.

  • Partner with HR and Finance to support workforce planning and resourcing insights.

  • Assist in developing dashboards and templates to automate reporting and improve visibility across the team.

  • Assist in the implementation and maintenance of recruitment tools, onboarding platforms, and internal documentation systems.

  • Maintain internal playbooks, process documentation, and guides to support recruitment operations and hiring manager enablement.

  • Ensure all recruitment data is properly captured and stored in line with data privacy regulations.

  • Liaise with hiring teams to support headcount requests, role creation, and approval workflows.

  • Coordinate cross-functional onboarding logistics with IT, HR, and Operations teams to ensure smooth transitions.

  • Support process audits and candidate feedback initiatives to improve efficiency and experience.

Qualifications:

  • Bachelor’s degree in Human Resources, Business Administration, or a related field.

  • 3–5 years of experience in talent acquisition operations, recruiting coordination, or HR support roles.

  • Strong organisational and time management skills with a proven ability to handle multiple tasks simultaneously.

  • High proficiency in Microsoft Excel or Google Sheets; familiarity with ATS, CRM, or HRIS tools is a plus.

  • Excellent written and verbal communication skills, with a focus on delivering great internal and external service.

  • Attention to detail, confidentiality, and the ability to work independently in a fast-paced environment.

Job overview

Date posted:

15/04/2025

Location:

Ghana/ Rwanda

Job title:

Talent Operations Administrator

Duration:

Permanent

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