Key Responsibilities:

● Monitor and evaluate individual and team performance against defined goals.

● Implement initiatives to enhance team engagement and collaboration.

● Conduct quality checks and ensure adherence to organisational standards.

● Assess workload distribution and adjust resources to ensure optimal productivity.

● Identify skill gaps and provide targeted training programmes for team members.

● Act as a liaison between the team and management, ensuring clear

communication of goals and updates.

● Proactively identify potential challenges and implement effective solutions.

Qualifications:

● Bachelor’s degree in Business Administration, Management, or a related field.

● 3+ years of experience in a supervisory or leadership role.

● Proven ability to manage and motivate teams to achieve goals.

● Strong analytical skills with the ability to interpret data and make informed decisions.

● Proficiency with team management tools (e.g., Slack, Asana, Microsoft Office Suite).

● Excellent verbal and written communication skills.

● Ability to handle confidential information with integrity and discretion